Registration

  • How do I update my personalized bib?
    You may personalize your bib with a message (12 characters or less) to accompany your name and bib number.Changes can be made to your personalized bib until May 1st. Please send us an email at customersupport@thesfmarathon.com with what you would like your personalized bib to be changed to. Please note that personalized messages are limited to 12 characters including spaces. Please allow 3-5 business days for your registration to be updated. We will then resend over your confirmation email to verify the change.
  • How do I update my estimated finish time?
    Changes can be made to your estimated finish time until May 1st. Please send us an email at customersupport@thesfmarathon.com with what you would like your estimated finish time to be changed to. The last day to make changes is May 1st.

    After May 1st all changes will need to be made at the Expo. If you need to update your EFT/wave assignment first pick up your bib and then head to the wave change table.

  • Can I switch from the full to the half and get reimbursed?
    Runners may request an event change based on the event availability. There will be a $10 event change fee for all event changes, plus the difference in events. No refunds will be given for downgrading your event. All event changes must be submitted via email, and will only be accepted until May 1st. Please email support@emallc.com and include your name, email, and the event that you would like to change to. Please allow 3-5 business days for your registration to be updated. We will then resend over your confirmation email to verify the change.

    After May 1st all changes will need to be made at the Expo for a $10 change fee and will be based on availability in the events.
    Please pick up your bib first and then head to the solutions table. For more information on our Expo please check out our website:  Expo Information

  • Can I switch from the half to the full?
    Runners may request an event change based on the event availability. There will be a $10.00 event change fee for all event changes, plus the difference in events. No refunds will be given for downgrading your event. All event changes must be submitted via email, and will only be accepted until May 1st. Please email support@emallc.com and include your name, email, and the event that you would like to change to.

    After May 1st all changes will need to be made at the Expo for a $10 change fee and will be based on availability in the events.
    Please pick up your bib first and then head to the solutions table. For more information on our Expo please check out our website:  Expo Information.

  • Can I switch from the half to the 5K?
    Runners may request an event change based on the event availability. There will be a $10.00 event change fee for all event changes, plus the difference in events. No refunds will be given for downgrading your event. All event changes must be submitted via email, and will only be accepted until May 1st. Please email support@emallc.com and include your name, email, and the event that you would like to change to.After May 1st all changes will need to be made at the Expo for a $10 change fee and will be based on availability in the events.
    Please pick up your bib first and then head to the solutions table. For more information on our Expo please check out our website:  Expo Information
  • Can I switch from the 5K to the half?
    Runners may request an event change based on the event availability. There will be a $10.00 event change fee for all event changes, plus the difference in events. No refunds will be given for downgrading your event. All event changes must be submitted via email, and will only be accepted until May 1st. Please email support@emallc.com and include your name, email, and the event that you would like to change to.After May 1st all changes will need to be made at the Expo for a $10 change fee and will be based on availability in the events.
    Please pick up your bib first and then head to the solutions table. For more information on our Expo please check out our website:  Expo Information.
  • How do I know if I am registered?
    You can confirm your registration HERE. Please Note : Bib numbers and wave assignments will be emailed to participants in early July.*Have a question not listed on our FAQ? Contact us at customersupport@thesfmarathon.com or 888-958-6668 ext 1

Cancellations

  • What if I want to cancel my registration? Will I get a refund?

    As per our cancellation policy, we adhere to the standard road racing industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application, and when you register for any of our events you must agree to this policy. You may not give or sell your number to another individual – if you do this could result in your disqualification as well as the runner who uses your race number.

    The entry fee for this year’s event will not transfer to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are no exceptions. Any inquiry regarding this policy will be directed back to this page.

    In the event you cannot run the 2017 race at all, please enclose a written request with your cancellation and include your name, gender, address, and phone number. By canceling your registration you won’t receive a refund, but we will send you the race shirt after the race. Medals are not sent to those who do not actually complete the course.

    We must receive your written cancellation by July 1st. If your written cancellation is received after that date, we will not be able to process it. Please email cancellations to: cancellations@jumpingfences.org

  • What if I want to move my race registration to next year?

    As per our cancellation policy, we adhere to the standard road racing industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application, and when you register for any of our events you must agree to this policy. You may not give or sell your number to another individual – if you do this could result in your disqualification as well as the runner who uses your race number.

    The entry fee for this year’s event will not transfer to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are no exceptions. Any inquiry regarding this policy will be directed back to this page.

  • What if I want to do a race event change?

    Runners may request an event change and change the distance they are running for The San Francisco Marathon based on availability in events. There will be a $10.00 event change fee for all event changes, plus the difference in events. No refunds will be given for downgrading your event. All event changes must be submitted via email, and will only be accepted until May 1st. Please email support@emallc.com and include your name, email, and the event that you would like to change to.

    After May 1st all changes will need to be made at the Expo for a $10 change fee and will be based on availability in the events.

    Please pick up your bib first and then head to the solutions table. For more information on our Expo please check out our website:  Expo Information

Race Expo

  • When and where is the race expo event happening?

    The San Francisco Marathon Expo will be on Friday, July 21st (12pm-7pm) and Saturday, July 22nd (9am-5pm) at Fort Mason Center. Learn more on our Expo page.

  • I cannot make it to the Expo, is there another time I can pickup my bib?

    All participants are required to pick up their bib, timing chip, and race shirt at the Race Expo. All Marathon, 1st Half Marathon, 2nd Half Marathon, Ultramarathon and 5K participants must attend the Race Expo to pick up their race packets.

    If you are unable to personally make it to the race expo you may have a fellow runner/friend/family member pick up your bib and race packet for you. They will need a printed copy of your confirmation email with your bib and wave number and a copy of your photo ID.

  • Can I have my friend or family member pickup my bib?

    All bibs must be picked up at our race expo location. There will be no race day pick up.

    If you are unable to personally make it to the race expo you may have a fellow runner/friend/family member pick up your bib and race packet for you. They will need a printed copy of your confirmation email with your bib and wave number and a copy of your photo ID.

  • What do I need to bring with me to the race expo?
    Photo ID and Bib Number Confirmation Email.

Bibs

  • How do I get my Race Bib?

    All race participants are required to pick up their bib, timing chip, and race shirt at the Race Expo. Bibs will not be mailed or available for pickup outside the Race Expo, with no exceptions. If a runner cannot attend the expo, a friend or family member may pick up the packet with a copy of the runner’s photo ID and bib number confirmation email.

  • Can I have a friend or family member pickup my bib?

    If you are unable to personally make it to the expo you may have a fellow runner/friend/family member pick up your bib and race packet for you. They will need a printed copy of your confirmation email with your bib and wave number and a copy of your photo ID.

  • What if I want to change my wave?

    Bib numbers and waves will be assigned in July via email. Runners may request a wave change at the Expo wave change table. Wave changes are not guaranteed and will be based on availability in the wave. Updates to your estimated finish time can be made until May 1st. Please email customersupport@thesfmarathon.com and include what you would like to update your EFT.

    After the deadline: If your training has gone better than expected, and you would like to move up to a faster corral, pick up your race number at the Expo and then proceed to the “Wave Change” table to be re-assigned to the appropriate wave. To move back to a slower corral, simply start in that wave on race morning. No official corral change is necessary.

  • What is my bib number and wave number?

    There will be a bib confirmation email that goes out in early July that will include your bib number and wave number.

  • What do I need to bring with me to the race expo?
    Photo ID and Bib Number Confirmation Email.

  • Where can I pick up my VIP tickets and wristband?
    You can pick up the VIP tickets and wristband at the Expo.

Shirts

  • If I am unable to run, can I still get my shirt?

    You can email a written request with your cancellation, including your name, address, sex and phone number to: cancellations@jumpingfences.org. Please be sure to email this by July 1st as we we won’t be able to process it if we receive it after this day. Unfortunately, we won’t be able to give you a medal since you didn’t complete the race.

  • What are the shirt sizes?

    Mens shirt sizes can be located here. Womens shirt sizes can be located here.

  • Can I change my shirt size?

    We will accept shirt change requests until May 1st, 2017. You must notify us via email to switch your shirt size. After May 1st you will need to pick up your assigned t-shirt size at packet pick-up and exchange it at the Finish Line on Race Day. Only unworn shirts will be exchanged.

Course Requirements

  • What is the course limit for the Full Marathon?

    The full marathon course limit is 6 hours or a 13:44 minute mile pace. If anywhere along the course you fall behind that pace time there is a chance that water stops and aid stations may have shut down as we are required to open streets back up based on that closure. If you do not finish under the course limit we can not guarantee you a medal or official finishers time.

  • What is the course limit for the First Half Marathon?

    The first half marathon course limit is 3 hours or a 13:44 minute mile pace. If anywhere along the course you fall behind that pace time there is a chance that water stops and aid stations may have shut down as we are required to open streets back up based on that closure. If you do not finish under the course limit we can not guarantee you a medal or official finishers time.

  • What is the course limit for the Second Half Marathon?

    The second half marathon course limit is 3.5 hours or a 16:02 minute mile pace. If anywhere along the course you fall behind that pace time there is a chance that water stops and aid stations may have shut down as we are required to open streets back up based on that closure. If you do not finish under the course limit we can not guarantee you a medal or official finishers time.

Course Maps

Race Photos

Challenge Eligibility

Partners

Hydration and Water Stops

Transportation for Runners

  • Are there shuttle buses for runners?

    Free shuttles are provided to take our 2nd Half Marathon runners to their Start Line and 1st Half Marathon runners back to the Finish Line Festival. Shuttles are for runners only. All you need is your bib to enter.

    2nd Half Marathon: Shuttles are provided for 2nd Half Marathon runners from the Main Start Line near the Embarcadero to the 2nd Half Marathon Start Line located in Golden Gate Park. Shuttles will pick up runners from Howard St. and Spear St. between 6:00am to 7:00am and drop off at Fulton St. and the Great Highway, one block from the 2nd Half Start Line in Golden Gate Park.

    1st Half Marathon: Shuttles are provided for 1st Half Marathon runners from the finish line in Golden Gate Park back to the Main Finish Line Festival on the Embarcadero. Shuttles leave from Fulton and 10th St. periodically between 7:00am to 10:30am.

  • What time are the runner shuttle buses?

    Shuttles are provided for 1st Half Marathon runners from the finish line in Golden Gate Park back to the main finish line festival. Shuttles leave periodically between 7:00am to 10:30am.

    Shuttles are provided for 2nd Half Marathon runners from the main start line area at the Embarcadero to the 2nd half marathon start line located in Golden Gate Park. Shuttles will pickup runners from 6:00am to 7:00am.

  • I am running the 2nd Half Marathon. How do I get to the startline?

    Shuttles are provided for 2nd Half Marathon runners from the Main Start Line near the Embarcadero to the 2nd Half Marathon Start Line located in Golden Gate Park. Shuttles will pick up runners from Howard St. and Spear St. between 6:00am to 7:00am and drop off at Fulton St. and the Great Highway, one block from the 2nd Half Start Line in Golden Gate Park.

  • I am running the 1st Half Marathon. How can I get back to the finish line festival?

    Shuttles are provided for 1st Half Marathon runners from the finish line in Golden Gate Park back to the Main Finish Line Festival on the Embarcadero. Shuttles leave from Fulton and 10th St. periodically between 7:00am to 10:30am.

  • What are other transportation options for runners?

    Please see our Travel and Lodging page for information on your travel options.

Transportation for Spectators

Run for a Charity

Baggage Check

  • Where should I store my stuff on race day?

    UPS Baggage Check There will be gear check for all events available on race morning.

    You MUST use the clear plastic sweats bag provided at the Expo.

    No other bags will be accepted. Make sure your bib number is clearly labeled on your bag. The San Francisco Marathon is not liable for any lost, damaged or stolen items.

    We STRONGLY recommend that you do not place any valuable items (ie: phones, cameras, car keys, drivers license) in your bag.

    We also recommend that you do not over-stuff your bag, place heavy items in the bags or store any breakables in the bag.

    • Full Marathon UPS trucks will be parked near the Start Line to accept your bags. Look for the truck that has your event and bib number on the sign in front of the truck. At the end of the race, thetrucks will be in the same location for you to pick up your bags. Baggage check is open until 1PM.
    • 1st Half Marathon UPS trucks will be parked near the Start Line to accept your bags. Look for the truck that has your event and bib number on the sign in front of the truck. The trucks will transport your bags and be parked at the 1st Half Finish Line at the end of your race for pick up. Baggage check is open until 10am.
    • 2nd Half Marathon UPS trucks will be parked near the Start Line of the 2nd Half Marathon. Look for the truck that has your event bib number on the sign in front of the truck. The trucks will transport your bags and be parked near the Finish Line for you to pick up your bags. Baggage check is open until 1PM.
    • 5K UPS trucks will be parked near the 5K Start Line to accept your bags. Look for the truck that has the 5K sign in front of the truck. At the end of the race you will pick up your bags at the same location. Baggage check is open until 12PM.

    Lost Baggage

    • Any bags leftover from the race will be returned to The San Francisco Marathon.

    You will have five days to claim your bag or contact us about shipping your bag. The is a $15 shipping charge for returning leftover baggage. All unclaimed bags will be donated to charity.

Pacers

  • What are pacers?

    Achieve your race day goals by running with a pace group. Run with one of our pace groups and enjoy the race without worrying about time. Our experienced Pacer’s will deliver you to the finish line on time! Any registered runner can join a pace group for free. Just look for ur pacers in your wave corral (you’ll know them by their special race day gear and their sign with pace and EFT) and follow them. For a list of all pace groups, see the Pacers section on our Race Weekend overview page here. Interested in speaking with our pacers before the race? Meet them at the Pacers Table at our Expo.

  • Which distance events have pacers?

    The San Francisco Marathon has pacers for the Full Marathon, 1st Half Marathon, and 2nd Half Marathon.

  • What are the pacer paces and times?

    Please visit our Race Weekend overview page to learn more about pacers and the pace groups for our Full Marathon, 1st Half Marathon, and 2nd Half Marathons.

Additional Questions?

Have a question not listed on our FAQ?

Contact us at customersupport@thesfmarathon.com or 888-958-6668 ext 1.

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