Frequently Asked Questions • The San Francisco Marathon


  • How can I confirm my registration?

    To confirm your registration, check your status on our registration look-up. Please allow 24 hours after registering for your confirmation to appear in the results.

  • How do I make an update to my registration?

    Updates to your registration, including updating your estimated finish time, etc., can be made by contacting by or before September 1, 2020. Updates after this date must be made at the Solutions Table at the Expo.

  • How do I change race events?
    You can change your race event by contacting by or before September 1, 2020. Updates after this date must be made at the Solutions Table at the Expo.
    All requests will be honored based on availability. Fees are non-transferable to another person or year. There will be a $15 charge to switch to another event or training program plus any additional fees of the new program. Refunds will not be given for downgrading your event, and the $15 event change fee will still apply.
  • Can I cancel, transfer, or defer my registration?
    We adhere to the standard running industry policy: All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – doing so could result in your disqualification as well as the runner using your race number. The entry fee for this year’s event will NOT transfer to next year’s event, no exceptions. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are NO exceptions.

Race Weekend

  • When/Where is the Expo?

    The 2020 San Francisco Marathon will be held on Friday, 24th (12PM-7PM) and Saturday, July 25th (9AM-5PM) at Fort Mason Center. For more information about our Expo, visit our Expo page.

  • Where do I pick up my bib?

    Bibs must be picked up at the Expo. Runners are required to bring a photo ID to pick up their bibs.. In the event that a runner is unable to pick up their own bib, another person will be able to pick it up with a copy of the runners ID.

  • Where do I leave my stuff while I run the race?

    At the Expo, you will be given a clear Bib Bag. You will be instructed to write your bib number on your bag, and store your stuff in this bag on race morning. UPS will be sponsoring our Bib Bag Drop-Off/Gear Check. UPS trucks will be collecting Bib Bags near the appropriate Start Lines and will be returning Bib Bags at appropriate Finish Lines. (Look out for race morning signage that will direct you to the appropriate UPS truck.) All unclaimed Bib Bags will be returned to The San Francisco Marathon Office after the race. Bib Bags will only be returned to runners who request them, and pay a $15 Shipping Fee.

  • How can I retrieve my lost and found items, Challenge medals, etc. after the race?

    If you left your sweat check bag behind on race weekend, you must contact us with 5 days to have your items to you for a $20 shipping charge. To have your items shipped to you, please submit your request here. Race shirts, medals, challenge items, loyal items, referral items and free gifts will not be shipped for any reason. All unclaimed items will be donated to charity after 2 weeks.

  • What security measures have The San Francisco Marathon put in place?

    The safety of participants, volunteers, spectators and staff is The San Francisco Marathon’s top priority.  We are exhaustive in our planning, and work year round with the City and County of San Francisco, SFPD, SFFD, our medical team and first responders to provide the safest experience possible.







Course Certification

Runners with Disabilities

  • Can I run the San Francisco Marathon if I have a disability?

    Yes, we are very supportive of our runners with disabilities.

  • I am blind and need a guide. How does my guide register?

    After you register, please email our customer support team at and they will provide a comp code for your guide. Their bib will be a specialty Guide bib that does not have a timing chip.  If they want to run and receive an official time they need to pay full price for the race during the registration process.

  • Do you allow wheelchairs?

    Yes, we allow wheelchairs. Wheelchairs will be placed in the last corral for safety reasons. After you register please email so we can place you in the correct corral.

  • Do you allow guide dogs?

    Yes, before you register you must email to submit your dog’s paperwork. You and your dog will be placed in the last corral for safety purpose. Your dog must be on a leash the entire time.

Additional Questions?

Have a question not listed on our FAQ?

Please contact us at:

Customer Service inquiries will be followed up Monday – Friday, within 48 hours.