Only items purchased on your race registration are eligible for the refund option. Any after registration add-on purchases or changes (like VIP, Bart or race upgrades/downgrades) OR training & virtual (after 3/10/2021) are NOT eligible for the refund purchase option. Please note: Should the Race be reschedule or canceled, the Refund Terms do NOT apply.
You can find the full list of Refundable Terms here.
Please note, the term “emergency circumstances” is designed to include an endless range of situations that you could experience to ensure these terms are as broad as possible for you.
Once validated by our dedicated Refund Team, you will receive the 100% refund directly to your
chosen bank account within 4 days of application completion.
We can’t give you a full specific list of exclusions due to the “emergency circumstances” which is
handled on a discretionary basis, and as it would restrict our terms. However generally “I don’t
want to attend/don’t feel like attending/I forgot” is not a valid reason for refund.
Refundable Terms do not include if the race is cancelled by The San Francisco Marathon or if the date of the race is moved by the San Francisco Marathon.
The Refundable Terms are only applicable to personal unforeseen and emergency circumstances
preventing you from attending Race Weekend.